ClientExec is a unique online help-desk software for the operators and hosting companies who require it. This particular software package offers customers a powerful and efficient intuitive package of billing, support and management. The objective of ClientExec is to enable the small as well as medium hosting business services effectively administer their online businesses and to increase their working ability and flexibility. It helps such businesses to guide and support various issues related to web hosting. This online help-desk software can be easily accessed from any available browser. This essentially helps the members of a business house to enhance their speed and efficiency with which they deal with the client support issues that may come in their way.
Salient Features to Look Out For
Some of the prominent features of ClientExec software are listed below –
- Through ClientExec regular tasks can be automated and the offerings can be managed by following few easy but necessary steps. This software is organized in such a way that it avoids bloat to maximum extent. Due to this, daily work gets easier.
- The intuitive interface of ClientExec keeps a track of all the relevant information of business. Everything is tracked and looked after from the invoices that are sent to the clients for work purpose to the creation of a recurring fee structure.
- The feature of ‘invoice manager’ can assist the providers in merging various billable items together. Besides, it can create acceptance for all important credit cards, can archive unimportant invoices and can also keep track of the credits.
- There are more than ten open sourced reports which provide ample information on the ongoing business. Revenue reports, support reviews and all such similar essential reports can be checked, verified and analyzed in a matter of moments.
- ClientExec is equipped with a special feature i.e. it provides two completely separate interfaces for use. One is for the provider and the other one is for the client.
- Both the interfaces are very user-friendly and customisable. This helps the client to receive customer support or to engage in various other activities like billing, profile functions and so on.
A Concluding Note
Due to the easy accessibility of ClientExec the interaction between the clients and the service providers is more strengthened. Emails can be sent directly through ClientExec. They are routed and automatically ClientExec keeps a track. Hence, there are no chances of misplacing an important email somewhere. Apart from this, there are different integration plugins available. This feature makes the whole process of web hosting simpler and more effective. With the power of multi-currency billing, automated provisioning, modules and integration plugins the everyday tasks of most companies can be performed without manual intervention. This online help-desk software is, therefore, useful in more ways than one.